On-Call That Doesn't Burn You Out
On-call is necessary. Burnout isn’t. Here’s how to build an on-call rotation that actually works for humans. The Problems With Most On-Call Alerts fire constantly, most aren’t actionable One person carries the pager for a week straight No runbooks, every incident is a mystery Escalation means “figure it out yourself” No compensation or recognition This leads to burnout, turnover, and worse incidents. Fix Your Alerts First The #1 on-call killer: alert fatigue. ...