Debugging Production Issues Without Breaking Things

Production is sacred. When something breaks, you need to investigate without making it worse. Here’s how. Rule Zero: Don’t Make It Worse Before touching anything: Don’t restart services until you understand the problem Don’t deploy fixes without knowing the root cause Don’t clear logs you might need for investigation Don’t scale down what might be handling load Stabilize first, investigate second, fix third. Start With Observability Check Dashboards Before SSH-ing anywhere: ...

February 28, 2026 · 6 min · 1168 words · Rob Washington